The guidance and/or information contained within this website is subject to the UK regulatory regime and is therefore targeted at consumers based in the UK.

Pivotal Financial Planning has advisers nationwide. Our head office is located at:

Pivotal Financial Planning
Suite 1A
Centrum Building
38 Queen Street
G1 3DX

Telephone: 0141 378 1085

If you are unhappy with our service

If you have a complaint about your adviser, or any financial advice you have received from your adviser, please contact us:

Quilter Financial Planning Complaints Department, Sunderland, SR43 4JR


Tel: 0191 241 0700

You can find more information by visiting the Quilter Financial Planning website:

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (

Alternatively, please complete our enquiry form below and we will be back in touch with you shortly.

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